Software company that sold and maintained their own POS (point-of-sales) software, called REX. Software was specialized in specific commercial
sectors, like clothing.
My work involved a lot of varying assignments in the company, but I mostly operated the customer support via phone and on-site.
I managed new installations on-site and maintained and solved the customers issues, that involvde software and hardware, usually with remote connection.
I also managed some database-related operations, keeping our remote desktop connections up and running and managed a customers webshop
that was integrated to the POS-system.
Databases (FoxPro, MySQL)
windows desktop clients
Managing routers for remote connections to clients.